Incident Management
From detection to resolution, manage every incident.
When monitors detect downtime, incidents are created automatically with full timelines. Escalation policies ensure the right people are notified at the right time.
Automatic Creation
Incidents are created automatically when consensus confirms downtime. No manual triaging required to start tracking.
Escalation Policies
Define who gets notified when, with automatic escalation if the primary responder does not acknowledge in time.
Team Collaboration
Assign incidents to team members, add notes, and track status updates. Everyone sees the same timeline.
Analytics & Trends
Track MTTA (mean time to acknowledge) and MTTR (mean time to resolve). Identify recurring issues and measure improvement.
How it works
Automatic detection
Monitors detect downtime and automatically create an incident with full context -- affected services, regions, and impact.
Investigate & resolve
Team members are notified, acknowledge the incident, add updates, and work toward resolution with a shared timeline.
Post-mortem & learn
After resolution, document root cause and corrective actions. Track metrics to prevent recurrence.
Streamline your incident response
Automated incident management with escalation policies and analytics. Free plan available.
No credit card required. Free plan available forever.